CONCORD ERP
Enterprise Resource Planning & CRM System
Business context and structural constraints
The main objective was to develop a unified digital environment to automate trade processes. The system is designed to handle cross border operations including Tax Free regulations, customs documentation, warehouse management in different countries, and tracking of goods batches.
The Solution
Architectural approach and implementation
CONCORD is a robust ecosystem for Enterprise Resource Planning (ERP) and logistics management designed for full cycle control of trade operations, complex financial processes, and supply chains. The system provides transparency across all stages including interactions with manufacturers, logistics, and multi-currency financial accounting.
How we turned the challenge into a solution
Each stage formalizes uncertainty into a concrete engineering outcome
Audit → Dependency Map
Inventory of 17+ disparate systems, data flow mapping, identification of critical integration points and performance bottlenecks
Map → Unified Architecture
Design of event-driven microservice architecture with multi-region data residency and zero-trust security model
Architecture → Working Prototype
Document management MVP with FIDO2 authentication, AES-256 encryption, and basic workflow engine for pilot group
Prototype → Scalable Platform
Horizontal scaling to 160+ countries, multi-tenant isolation, AI document classification with 95% accuracy
Platform → Analytics Core
MyInsights recommendation engine, predictive SLA alerts, personalized delivery of regulatory updates
Core → Continuous Compliance
Automated retention policies for 160+ jurisdictions, document integrity chain, one-click audit report generation
Manufacturer Management
Creation and editing of manufacturers with a view of all mutual settlements according to contracts. Editing of contracts for various price requirements. Interaction with service providers and analysts.
Order and Logistics Module
Tax free and export: Sales processing, formation of documents for VAT refunds, and compensation status control. Orders for Poland and Ukraine with separate processes per local tax rules, transport documents, currencies, and warehouses.
The Impact
Quantitative results demonstrating the real impact of implementation on operational efficiency, infrastructure reliability, and platform scalability
Accelerated customs clearance by 50% due to automated generation of pack lists and customs codes
Increased financial transparency by 40% through online debit/credit tracking and multi-currency reconciliation
Reduced shipping errors by 35% using an integrated logistics path tracking
Full compliance with local tax requirements of Polish and Ukrainian markets
Technology Stack
Built with proven enterprise-grade technologies
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